“What has always really impressed me about RDC is their transparency. Not only in delivery but also in their ability to work to an agreed financial structure and that is really appealing to me when planning my own budgets.
What also appeals to me is the one point of contact to sort out any issues which may arise during the lifetime of a project and their after-sales service. They are excellent problem solvers and they have a true insight into the M & D brand, working collaboratively with us over the years as the brand has evolved. At the beginning of every project, we will work together to prepare a vision of what the end-result should look like and after that point, I can put my full trust in RDC to deliver. This is undoubtedly one of my main motivators for using RDC on a repeat basis.”
“When we first worked with RDC over 12 years ago, we were extremely impressed by their professionalism and their willingness to go the extra mile. When we took the decision to replace the robot at Shottskirk Road, we knew from previous experience that the installation of a new robot can be complex. You really need to partner with the right company to make the process as smooth as possible. RDC’s knowledge and experience of the necessary alterations to the overall design of the pharmacy and creating a temporary dispensary during the install was again invaluable. Subsequent alterations had to be made to the shop layout and design, and on completion, the pharmacy still looks as good today as it did 12 years ago.
Our pharmacy at Shotts Health Centre doesn’t have automation but needed a redesign and we asked RDC to use their vision and expertise to deliver a new look and feel to the pharmacy. What we have now is far more aesthetically pleasing and ergonomically, the pharmacy is much more user-friendly for customers and staff alike.”